My car repair experience
Jul. 26th, 2007 12:27 pmMy car has become a comedy of errors. We begin last Friday, when my car that wouldn't start was towed to the garage. While there, I asked that the tires be looked at (they go flat way too often) and the A/C be fixed (it don't work).
Friday: Call from garage: "We fixed all of the tires, needing to replace one of 'em. Also, do you have an alarm on the car? It won't start." Me: "I know it won't start. That's why I brought it in." Them: "Oh."
Saturday: "You need a new ignition switch." Me: "Okay." Them: "We'll have it on Monday."
Monday: After not hearing from them, I called for an update. Them: "You need a new ignition switch." Me: "Yeah, I know. I told you to go ahead with that on Saturday." Them: "Oh. Hang on. (pause) Okay, we got the part this morning, so I'll go ahead and fix it."
Later Monday: "We got the new ignition switch in, but we need to re-program it to your computer. Should get that done tomorrow morning" Me: "Cool."
Tuesday: They call: "Yeah, it looks like some sort of rodent was trying to live under your hood. It chewed up a bunch of your wires. We're fixing them now." Me: "Oh."
Wednesday: "We got all the wires fixed. We still can't get it talking to the computer."
I love this garage, because I think they've been very honest with me and Q says that they were always honest with her, and they also have a huge shop dog (a mastiff named Stotch), so I don't think they're inept or giving me the run-around. I think it's just a weird set of circumstances and a couple of unintentional delays.
Aaaaaaaaaaaaanyway, we'll see if I have a car today.
Friday: Call from garage: "We fixed all of the tires, needing to replace one of 'em. Also, do you have an alarm on the car? It won't start." Me: "I know it won't start. That's why I brought it in." Them: "Oh."
Saturday: "You need a new ignition switch." Me: "Okay." Them: "We'll have it on Monday."
Monday: After not hearing from them, I called for an update. Them: "You need a new ignition switch." Me: "Yeah, I know. I told you to go ahead with that on Saturday." Them: "Oh. Hang on. (pause) Okay, we got the part this morning, so I'll go ahead and fix it."
Later Monday: "We got the new ignition switch in, but we need to re-program it to your computer. Should get that done tomorrow morning" Me: "Cool."
Tuesday: They call: "Yeah, it looks like some sort of rodent was trying to live under your hood. It chewed up a bunch of your wires. We're fixing them now." Me: "Oh."
Wednesday: "We got all the wires fixed. We still can't get it talking to the computer."
I love this garage, because I think they've been very honest with me and Q says that they were always honest with her, and they also have a huge shop dog (a mastiff named Stotch), so I don't think they're inept or giving me the run-around. I think it's just a weird set of circumstances and a couple of unintentional delays.
Aaaaaaaaaaaaanyway, we'll see if I have a car today.